Bank holidays are exactly when things tend to go wrong — a house full of extra people, extra appliances running, extra strain on an already-old consumer unit. And it's exactly when a lot of electricians stop answering the phone. We don't.
Quick Answer
UES provides genuine 24/7 emergency electrical callouts, including all bank holidays, across Nottingham and the East Midlands — fixed price, 60–90 minute response, no bank-holiday surcharge games.
What Counts as a Genuine Emergency, Bank Holiday or Not
- A burning smell, sparking, or scorch marks around sockets or the fuse board
- A consumer unit that trips repeatedly and won't reset
- Exposed or damaged wiring
- Total loss of power combined with a burning smell
- Water near electrics after a leak or flooding
If there's visible fire or immediate danger, call 999 first — an electrician comes after the property and everyone in it is safe.
What to Do While You Wait
- Locate your consumer unit — usually under the stairs, in a hallway cupboard, or garage
- If it's safe to reach, switch off the main power at the isolator
- Don't touch damaged wiring, sockets, or appliances involved in a fault
- Keep pets and children away from the affected area
Why We Stay Open Over Bank Holidays
A lot of tradespeople treat bank holidays as fully closed, or charge such a steep premium it's not really a genuine service — just a deterrent. We keep our emergency response service running with the same 60–90 minute response time, fixed at £156–£210 inc. VAT, no different pricing games for bank holidays specifically. If it's urgent, we come out.
Not Every Bank Holiday Issue Is an Emergency
Not everything needs an immediate callout. A single trip that resets cleanly, or a socket that's been faulty for weeks, can usually wait until the next working day. If you're not sure which category you're in, our electrical fault finding is the right call for anything non-urgent — fixed at £78.00 inc. VAT.
FAQs
Are you actually open on bank holidays, or is it a premium rate that's basically closed?
Genuinely open, same fixed pricing structure — £156–£210 inc. VAT for emergency response, no separate bank-holiday markup.
How fast can you respond on a bank holiday?
Same 60–90 minute response time as any other day for genuine emergencies.
What if it's not urgent but happened over a bank holiday?
Book a standard fault-finding visit for the next available slot — fixed at £78.00 inc. VAT, no need to pay emergency rates for a non-urgent issue.



